Privacy Policy

1. Introduction

MeritOS AI Inc. ("MeritOS", "we", "our", or "us") values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, encrypt, and share information when you visit our website (www.meritosai.com), use our AI Resume Builder, ATS Scanner, Mock Interview Coach, or campus B2B services.

2. Information We Collect

• Account Information: Full name, email address, profile picture (via Clerk Auth), and university/company affiliation.
• Resume & Career Data: Work history, education, skills, target roles, and imported resume documents.
• B2B Institutional Leads: Name, work email, institution name, designation, cohort size, and phone number submitted via demo request forms.
• Public ATS Scanner Leads: Email address and ATS score report requests (resume text scanned in public mode is processed in-memory and not stored to database without an explicit account).

3. How We Protect Your Data (Security Architecture)

We enforce strict bank-grade encryption protocols:

• In Transit: All web traffic is encrypted via TLS 1.3 / HTTPS.
• At Rest: Sensitive user profile data and resume fields are protected with AES-256-GCM field-level encryption.
• Authentication: Enterprise multi-factor auth and identity management powered by Clerk.

4. Legal Compliance (DPDP India & GDPR)

MeritOS complies with India's Digital Personal Data Protection Act (DPDP Act 2023) and the EU General Data Protection Regulation (GDPR). You possess full rights to:

• Access your stored data.
• Export your resumes and interview transcripts in JSON/PDF format.
• Request permanent account deletion and erasure of all associated data ("Right to be Forgotten").

5. Contact Information

For privacy inquiries, data deletion requests, or DPO queries, contact our Data Protection Officer at:

Email: privacy@meritosai.com